Mela Mela Café Privacy Policy

Welcome to Mela Mela Café! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our cafe, website, or use our services. It also includes our cookie policy and explains your rights under the General Data Protection Regulation (GDPR).

By visiting our website, using our services, or visiting our cafe, you agree to the terms of this Privacy Policy.

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and postal address.

• Payment Information: Credit/debit card details, billing address.

• Technical Information: IP address, browser type, operating system, and other similar data collected via cookies and similar technologies.

• Usage Data: Information on how you use our website, products, and services.

• Feedback and Reviews: Comments, ratings, or reviews you may provide.

Mela Mela Café uses your information for the following purposes:

• To process your orders and payments.

• To communicate with you regarding your orders or inquiries.

• To send you promotional emails and updates, if you have opted in.

• To improve our products, services, and customer experience.

• To comply with legal obligations and regulations.

• To protect the security and integrity of our website and services.

Under the GDPR, we process your personal information based on the following legal grounds:

• Consent: You have given us clear consent to process your personal data for specific purposes.

• Contractual Necessity: The processing is necessary for the performance of a contract with you.

• Legal Obligation: The processing is necessary for us to comply with a legal obligation.

• Legitimate Interests: The processing is necessary for our legitimate interests, which do not override your rights and freedoms.

We may share your personal information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processors, delivery services, and IT support.

• Legal Authorities: To comply with legal obligations, respond to subpoenas, court orders, or other legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owners.

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​We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Our website uses cookies and similar tracking technologies to enhance your experience and analyze our website traffic. A cookie is a small file placed on your device that allows us to recognize your browser and capture certain information.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function correctly and to provide you with services you have requested.

• Performance Cookies: Collect information about how visitors use our website, which helps us improve the site’s functionality.

• Functionality Cookies: Allow the website to remember choices you make, such as language or region selection, to provide a more personalized experience.

• Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include encryption, firewalls, secure servers, and access controls.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal data, we will securely delete or anonymize it.

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.

• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data.

• Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

• Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain circumstances.

• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

• Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of any linked websites you visit.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or for other reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this page.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Mela Mela Café
37, Triq Nazju Ellu
Gzira, GZR1623, Malta.
+356 2720 3425
melamelacafe@gmail.com